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The ONE thing to do to boost your marketing before Christmas

I don’t know if you knew this, but Christmas is coming up pretty soon. 

(Ha! If you’re a product-based business, you’re probably not thinking about much else, amiright?)

And, having worked with small creatives for 11 years, I know that mid-October is when things start to feel kind of… intense.

So I’m not here to give you a whole new marketing plan to implement, or loads more to do.

Yes, I’m obsessed with email marketing. Yes, I really hope you’ll join The Better Business Collective when it opens in January, where I teach email marketing for product businesses.

In the meantime, I have one teeny tiny request…

The ONE thing I want you to do to boost your email marketing for next year: make sure you’re enabling customers to opt in to marketing emails when they order with you this Christmas.

You don’t have to email them now. You don’t have to have a fancy welcome sequence.

All you need to do is have a checkbox that they can tick if they’re happy to receive offers and inspiration when they’re buying their Christmas gifts, decorations, treats and more.

Why is this step so important?

One of the things email marketing is great at is cultivating that loyal repeat customer base that’s just so valuable for small businesses. It’s easier and cheaper to retain a customer than acquire a new one, and having them on your email list makes it happen.

You’re focused on sales right now, sharing your Christmas products. I don’t want to distract you from that. This little step means you can keep generating sales, sharing your social media posts, but also know that you’re building an email list that you can use and enjoy next year. You’re welcome, future self.

And? It’s not going to take you very long. The majority of retail website providers make this really easy, and I’ve linked to a couple of tutorials below to help you get it done.

(If you’re feeling positive and motivated, there are a couple of bonus actions you can take, too.)

How to collect email addresses at checkout

Here are links to tutorials on some of the main ecommerce platforms my clients use. (Have I missed yours? Let me know and I’ll add it in!)

Don’t get overwhelmed with Email Service Providers

Because I don’t want you to get overwhelmed, at this stage, you don’t need to put your subscribers into Mailchimp or figure out your email service provider. (That’s the app or service you’ll use to actually send out your marketing emails.)

You just need to have permission to send emails in the future. This is the big opportunity at Christmas: you’re simply capturing the increased number of people buying from you.

Extra Credit

If you’ve got that fresh feeling and really want to go to town on building your email list, and getting sales through it this Christmas, here are a few ways you can jump on board the email marketing success train:

  • Choose an Email Service Provider (Mailchimp, Shopify marketing, Klaviyo and Convertkit are all good options) and make sure the subscribers are importing automatically
  • Create a “welcome sequence” – two or three emails that are sent out to your new subscribers after they join your list to tell them a bit more about who you are and how you make their lives better
  • Add a pop-up sign up box that appears when customers have been browsing for a little while
  • Send 4-6 email newsletters between now and Christmas, sharing your products, promoting your last order dates, and wishing your customers a merry Christmas
  • Encourage your social media followers to sign up to your newsletter list too

You might find my free cheat sheet handy – it includes 30 inspiring email subject lines to help you get that next email ready to go. Download it now.

So, without wanting to add loads to your to-do list (I usually like taking things OFF your to-do list!), I hope you’ll get permission to email your customers next year. You’ll thank me later.

How to decide if a course is really right for you

There are so many courses, coaches, and programs out there, and a lot of them offer incredible value, wisdom, and resources… For the people that truly need them.

So how do you decide whether a course is right for you, right now?

  1. It’s for you if… it solves a problem you’ve already identified.

I hope that you’ve already figured out the things holding you back. There are plenty of ways people can tell you about a problem you didn’t even know about, and then sell you the solution. Sometimes that’s helpful. Sometimes it’s not a problem you need to fix RIGHT NOW. 

I see a lot of people in the industry selling education about Facebook ads. But if you don’t have the budget, and don’t know what you’re trying to achieve or the wider strategy to support it, that course isn’t for you RIGHT NOW.

But you’ve probably identified a few things that you need to work on or need help with, and you can prioritise them first.

So if a course or coach is solving a problem you’ve already identified, go ahead and find out more! If you didn’t know about this problem, check in with yourself: is it really a priority for you right now?

  1. It’s for you if… you can afford it.

There are two factors to affordability.

The first is can you afford to pay for it right now? If you have the literal cash in your bank account at this very moment, great! Keep finding out more. If you don’t, and would consider putting this on a personal or business credit card, you need to be really, really confident that you’re going to get a return on your investment, and in the relatively short-term.

Because that’s part two: the ROI. I’m all for investing in your personal, professional, and business development. This is essential for growth. And sometimes gaining confidence and a positive feeling is worth the investment without any numbers on it, but let’s also give our brains the opportunity to do some maths.

To cover the cost of this course, coach, or program, what level of revenue would you need to bring in? For example, The Better Business Collective is £250 when you pay upfront. If you’re a product-based business (the core business type for The Collective) and you have a 25% profit margin on your products (the rate I recommend as a minimum), you need to make £1,000 in sales to cover the cost of the program.

Since The Better Business Collective is four months long, you’d need to make £1,000 over the course of four months to break even on the investment.

So when you look at the program and the resources offered, are they tools that will help you to make MORE THAN £1,000 on top of your normal turnover in that time frame? (I’m fairly confident that the email templates, marketing support, business review, and live workshops will bring in a lot more than that, just for the record…)

You can use this same calculation for any course, coach, or program.

  1. It’s for you if… you can commit to the time required.

It’s really easy to purchase a course and figure out when you’ll actually do it later. Read the sales page carefully. Does it have a clear estimate of how much time you’ll need to actually make use of the resources? If not, red flag! And if so, is that manageable for you?

For example, if you sign up for The Better Business Collective, I recommend having about an hour to 90 minutes a week available to work on the program materials and make the most of the community. That includes these monthly activities:

  • The monthly Game-Changing Success Ritual preparation (1 hour) and live call (1 hour)
  • Time to create your email and other marketing content (either on your own, or in an hour-long live workshop)
  • Getting support from me and the community each week in the focus and flow community posts

You might decide to take extra time to plan a photoshoot to support your marketing content, for example, or dive deeper into your Game-Changing Success Ritual preparation and analysis. But to really get the benefits of the resources, 60-90 minutes a week is ideal. (And yes, you can spend less time on it in December!)

  1. It’s for you if… it supports your learning style.

How many of us have signed up for a self-paced course and then never completed it? HAND UP. Me, too. It’s so easy to do, right?

And have you ever bought a course that’s 100% PDF reading, when you’re an audio or kinaesthetic learner? Chances are, you didn’t get as much out of that one.

If you get the most out of things that are live, look for resources with live workshops – great if you struggle with accountability or prioritising the work.

If you like to hear things said aloud rather than reading, look for courses and programs where there’s a video or audio version.

If you’re really visual, you’re going to work best with videos, well-designed PDFs and clear overviews.

If, like me, you’re a kinaesthetic learning (you learn by doing), look for resources that have checklists, step-by-step structures, and clear instructions.

I am OBSESSED with figuring out as much about ourselves as possible, so that we can make smart decisions. Whatever you know works for you, check in: does the course you’re considering have that?

(And yes, The Better Business Collective has self-paced options, live workshops, great PDFs, and clear step-by-steps. I’ve got you covered.)

  1. It’s for you if… you’re ready.

I know it sounds silly, because of course we all want more success and a better life and to feel happier, but making real progress and committing to sustainable growth (whether material, mental, emotional or spiritual) takes energy. It takes commitment. You have to be really ready.

You have to be ready to commit to yourself through the course or program. No matter how well it’s written or delivered or coached, if you don’t yet believe that you deserve more success (and the course doesn’t support you in that), there’s a chance you’ll self-sabotage and drop off the course.

So yes, be ready to do the course, but be ready to do the inner work, too. (Even better, find a course or coach or program who helps you do BOTH at the same time…)

And even if all the previous questions were a yes, even if all your logic says it’s the right thing, step back for a moment and ask your gut, ask your heart – and even your soul – are you really ready for this exact route into your future?

Listen closely. Then decide.

PS I hope this helps you figure out if The Better Business Collective is right for you. I hope you’ll, at least, check it out before the doors close on Monday 14 September.

I’m not great at following recipes, but here’s why it helps my business

I love to cook. Okay, the one-year-old and lockdown juggle might be holding me back a little right now, but mostly I enjoy the creativity of preparing meals.

And that’s just it for me: the creativity. Like a lot of things, I’m in it for the creative flair, and sometimes that doesn’t necessarily work out in my (husband’s) favour.

I want to be able to just throw in a dash of this and a dollop of that. I want to be able to sense when the souffles are done. (I’ve never actually made souffles, but you know what I mean.) And I want to be able to play around and produce something yummy that everyone enjoys.

Sometimes it works. There are dishes I can vary depending on my mood, like a risotto with a select combination from the fridge and cupboard, or a slow cooked casserole. Usually, I can play around with these meals because I’ve learned the recipes by heart and made them many times.

Because guess what I resist, literally and metaphorically, in the kitchen and in life? Recipes.

Friends, I do not like being told what to do.

Partly, hello, I’m a rebel. Partly, I want to be able to intuit the best formula for a dish.

But you know what helps me to learn how to cook and discover the best formula for a dish? Recipes.

So what do recipes have to do with business?

You might have guessed that – just like this recent post about cake – there’s a food-based metaphor going on here. (I just love a metaphor, especially a food one.)

Just like in cooking, there are recipes in business, too. Not in exactly the same way, but pretty close. Processes, structures, templates, tips, and step-by-step instructions. Using things is art and science, formula and instinct, logical and creative.

Just like in cooking, you can discover a process in business and once you’ve got the hang of it, you can play around and make it your own. (Or even write it from scratch in the first place.)

Let’s say you want to be able to create a delicious marketing offering. You can learn about how to create different types of content – photos, videos, written pieces – and schedule them. You can follow some suggested recipes and guides. And as you practice, you’ll learn your favourite flavours, and the ones your family (customers) love the best.

Maybe you’ll find some crowd pleasers. Maybe the first time you make a souffle, it won’t rise. (Chances are.) But maybe on the third attempt, it’s just right: perfectly light, gooey in the middle and a little crispy on top.

I love reading about marketing and business. It’s a bit like browsing Pinterest or a good cook book for foodie inspiration.

There are also times when I find a recipe I want to learn by heart, like a basis for making my own granola (that was a pre-baby obsession) that I can mix and match when I like.

My game-changing recipe realisation

Realising and accepting that recipes are in fact helpful and not something I need to rebel against has been GAME CHANGING for me. The structure they give me allows me to be at my creative best. (And yes, I’m kind of talking about business here, not just oat to raisin ratios…)

If you, like me, have realised the value of having a structure and a recipe, I think you’re going to like The Better Business Collective. It has a whole load of templates for sending email newsletters to your subscribers (a VERY worthwhile marketing endeavour), as well as a stunning, magical, easy-but-doesn’t-mean-we-do-it Game-Changing Success Ritual that has the power to level UP your business and your mindset.

You’re oh so welcome in The Better Business Collective if you:

  • Want to raise your business savvy up a level
  • Know that you want to work ON your business rather than IN it but struggle to actually make that happen on the regular
  • Love learning and implementing business and marketing strategy live and in community with other humans in business
  • Are a rebel, like yours truly, and want to get out of your own way 
  • Aren’t a rebel, but would love to unlock your potential and create your own version of success

Let’s get cooking, shall we?

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