Breaking the downward spiral – and creating an upward cycle instead

There’s a theme that comes up regularly when I’m talking to clients, whether it’s a one-to-one conversation, or in my group coaching programme, or on retreats.

It’s the dilemma of shifting the flow from a vaguely (and sometimes worrying) downward spiral – low sales, low motivation, low energy – to a positive, regenerative, profitable cycle of business.

We often get stuck on the hamster wheel. We’re overworked, underpaid, with too much to do, which means we don’t have the energy or resources to make a change. We tell ourselves we have to keep going, but not much is working and we seem to be more defeated, further behind, less successful every time we check.

This is a place of short-term, of scarcity, and of fear. It doesn’t tend to generate orders or new ideas or clear focus for what to do next. It can feel like we’re trapped. We certainly aren’t sure if our business will survive when we’re in this place.

Because orders are low, we’re risk averse. We don’t want to invest in new products or in support that could help get us out of this downward spiral, in case we can’t afford it. In case it doesn’t help.

In this place, it’s almost impossible to shorten the to-do list or discover a place of clarity. Everything could be the answer; nothing is definitely the answer.

We can wind up sleepless, doubtful, stressed, anxious, and with no idea how we even got there.

Nerves fray. Tempers rise. Moods darken.

Downward spiral.

The other place (I feel a bit The Good Place, but that’s another story…). The other place, is generative. Everything you do adds to your business. That product you invest in makes money, creating the next wave of investment.

With the wind at your back, it’s easy to keep up momentum – it’s easier to retain customers than find and engage new ones. Each good day allows you to feel better about the next day. You can take the positive results of yesterday, believe in yourself, and put your energy behind your next (brilliant) idea.

It doesn’t matter which item you check off your to-do list next, because they’re all good ideas, making great strides in your business. They’re all going to pay off.

Asking for support feels like a choice you can make when you’re ready, and you can even indulge yourself by asking for exactly what you need, in the perfect timeframe and with just the right person. You can afford to invest in getting the right support for your business, and you get to choose how and when you do.

Any fear is quickly taken care of by a straightforward and achievable solution. You might wonder about it for a couple of days, but then you’re ready to solve it.

This is kind of what people imagine about being on the right side of a mysterious algorithm: the more you sell, the higher you appear, the more you sell, and so on.

This is the upward spiral.

The truth is we’re usually moving between these two directions at any given moment. Neither is 100% realistic or true.

We’re never running into the ground as quickly as we think. And the world isn’t as charmed as we imagine others experience it to be. Worry-free business? Rare. Like unicorn rare.

But there is some truth in it. Partly because that first situation I described is when we’re stuck in the short-term (and fear), and not focused enough on the long-term.

We can achieve more in the long-term than we imagine. But to do so we have to break the cycle of constantly focusing on the couple of weeks in front of us and make a plan that gets us to where we really want to be.

I’ll say this: when you have a long-term plan and are working towards it, it’s much easier to be in the present moment and enjoy your work and life. That’s not the same as being stuck in the short-term. Let’s not confuse the calm, clarity and connection of presence with the urgency, scarcity of short-term thinking.

In fact, presence can be one of the ways out of short-term thinking. Presence can get us focused on one thing at a time, rather than tripping up over ourselves to answer emails while creating a bestseller and writing a wholesale pitch and trying to post something brilliant on Facebook.

Presence is the first step to stop the hamster wheel of short-term thinking.

Step 1: Give yourself presence.

The first thing I recommend is to pause. Be present in this moment. Notice where you are. Are you in the hamster wheel, on the downward spiral? Are you on a positive cycle? Are you somewhere in between? Find yourself on the spectrum.

Step 2: Remember this piece of therapy wisdom:

If you always do what you’ve always done, you’ll always get what you’ve always got.

In other words, if you want things to change, you have to change them. If you’re not getting the results you want from the actions you’re taking, it’s time to change the actions.

Step 3: Get clear.

Before you make a change, make sure you’re really clear on the results you want. What do you actually want to change? How do you want to feel? What do you want to be true?

Meditate, visualise, take yourself to a coffee shop or a quiet place, and write it all down. Let yourself be really honest about what you actually want, what success would actually feel like and look like.

Maybe you want a certain turnover figure. Maybe you want to get sales from a specific place or type of customer.

Maybe you want to have more time with the kids. Maybe you’d like to venture into speaking at events or being invited to guest post on someone’s blog.

Be as specific and clear as you can. Let it simmer.

Step 4: Be really honest.

Throw out anything that isn’t getting you closer to those dreams.

The free work you’re doing, when you’re not even making enough money to cover your expenses? Out.

The constant development of products you don’t love because it’s kind of fitting the bill right now? Stop.

The need for perfection that holds you back from getting the good work done? Hold it right there.

You know. Deep down, you know what’s holding you back, but you have to see it. You have to see how you’ve been getting in your own way or not seeing the problem clearly enough.

Maybe you’re building sales up to a new level, but you don’t know how yet. Be really honest about the skills you need, the things you need to learn, the way you want to get there. How you get there is as important as getting there.

Maybe you feeling like you’re trying to learn, but nothing’s coming together yet. If you genuinely haven’t learnt anything in the time you’ve been trying, it’s time to try in a different way. Channel your inner Hermione. Make a learning chart. Give yourself gold stars.

Step 5: Give yourself enough time.

Change doesn’t happen overnight. If you’re trying to shift gears, you need to give yourself time to learn, to change, to see results. Be generous with it. Stop thinking short-term, and give yourself longer deadlines, broken down into really, truly, genuinely bite-sized chunks. You’re human. It’s time to stop hoping you’re a unicorn.

And a bonus step: Remind yourself daily what you’re working towards.

Give yourself gold stars for even showing up. Reward each tiny piece of progress. Get yourself a buddy and cheer each other on. Hire a coach or assistant who’ll help keep you motivated and accountable.

Put up your goals on the wall. Remind yourself that you’re doing things differently. And it takes time.

Change your perspective on this. Set yourself free from the hamster wheel. Give yourself the gift of long-term success.

This feels a bit soap-boxy but I know that these things change the course of a business, because I’ve seen it happen. I’ve done it myself, in my own business.

Have a question or need some support? Get in touch. I would 100% love to hear from you.

Now good luck. I’m cheering you on.

Jenny x

PS Interested in getting regular encouragement and cheerleading and motivation and structure? Consider joining Progress not Perfection, my group coaching programme.

Stories for a Friday: accepting imperfection

I was driving back from yoga and thinking about how I’m not good at certain poses. Forward bends. Anything requiring flexibility in the hips. I am good at balances, and I’m really, really good at savasana (which is all about lying on the floor and relaxing – I really am good at that).

Same as when I’m doing a more traditional workout. Push-ups are not my forte. Nor are lunges.

But I can do them. Slowly and with lots of exasperation.

Anyway, I was driving back from yoga, thinking about how I’m no good at these poses, and maybe not good at anything. And why aren’t a good at them? What is it about me that stops me from being good at forward bends and push ups? Is it related to my other faults? Is one of them causing this, or is this causing one of them?

And suddenly… I stopped.

I stopped questioning myself. I stopped trying really hard to figure out why I’m “no good” at certain things. I even stopped thinking I’m no good at them. Because, for goodness’s sake, I can still do them!

***

I’m not perfect. Neither are you. And even though I have made a pact to embrace imperfection and let go of striving for perfection, it can still bite me in the you-know-where.

On the days when I’m fed up of not being damn perfect already, when I’m impatient and overtired, when I just want one thing to go right (dude, you didn’t severely injure yourself or anyone else today – something’s going right), I can start slipping into that perfectionism place.

By the time I got home, I was just grateful to be. To be able to go to yoga. To be able-bodied and relatively capable. To have good things to look forward to (if I let myself see them).

Considering my theme for this month is freshening up, it would be easy for my monkey mind to jump into how I need to freshen up my flexibility, to get stronger and better.

I see it differently.

It’s time to freshen up my self-kindness and my self-compassion. I’m imperfect, and that’s just how I’m meant to be.

It’s time to freshen up and re-frame my aims of going to yoga: it’s not about going and doing each pose perfectly. It’s about spending time with myself, with my body, and seeing what I’m capable of today.

It’s the same when we’re too hard on ourselves in business.

Maybe you’ve started believing you’re no good at business, when the business landscape has changed.

Maybe you’ve started thinking that your products aren’t good enough or you’re just rubbish at Facebook ads.

Maybe it’s just not perfect yet, and you’re tired of not being perfect.

Let’s freshen up those beliefs, and re-frame them so that you’re better supported.

Maybe this year is one of exploration for what’s possible. When you launch a product, notice what happens: who likes it, who buys it, whether it takes a little longer to sell than before. That’s not you failing, that’s seeing how the world it.

Maybe you’re learning about Facebook ads. No one nails it first time. Set yourself learning objectives, and notice what you’ve learnt each time.

If you’re tired of not being perfect, write a list of what you’re good at. Notice what works well in your life. Remember that no one lives a perfect life, and no business remains static at the top of its game. You’re in progress.

And mostly, pile on the love, the care, the compassion. Speak to yourself as you would a child or a friend. You’re not perfect. You won’t ever be. But that doesn’t stop you being amazing.

And you’re in really good company…

With love

Jenny x

Here's the thing: freshening up

When was the last time you took some time to freshen up? Not re-brand or start over or plod on, but just… freshen up.

To me, freshening up brings to mind a beautiful moment in a busy day: a moment to pop to a luxurious bathroom or bedroom, take a breath, redo your makeup and hair, and dab yourself with something that smells divine.

Or freshening up a pot of tea. Is there anything more delightful?!

I think about freshening up a room with a lick of paint, or plumping the cushions. Adding a new necklace to an outfit to take it somewhere new. Dusting off a shelf and adding a different photo in front of the books. Adding an essential oil to your yoga practice.

It’s not a redesign of the whole house. It’s not taking a shower and putting on a totally new outfit and starting your makeup from scratch. It’s not starting a totally new yoga practice.

It’s freshening up.

It’s not a rebrand. It’s not throwing out your entire business plan and strategy. It’s not believing nothing is working and it all needs to change.

It’s not a rigorous new routine. It’s not a new skill. It’s not something you have to learn from the very beginning.

It’s freshening up.

For our businesses, freshening up is like tuning up. Dialling up the things we want more of, just a little, but in a way that’s significant to us.

Perhaps it’s giving a little closer attention to your Instagram captions, if they’ve dwindled.

Or ordering those new stickers for your packaging.

Or changing your email signature and Facebook cover.

Or spring cleaning your product listings.

Freshening up is ideal for this time of year, or any time of year, and it’s a gentle but powerful way to shift your energy and your business. You’ve already (I imagine) made some goals for the year, put some plans in place, and given 2018 some serious attention.

But perhaps your energy is waning, or things feel a little impossible.

You know what time it is: time to freshen up.

Here’s the thing

In March, I’m doing a soft launch of the new-look Progress not Perfection group course. It’s currently called Planning With Purpose, and I’m building on all my experience and work to develop an ongoing supportive course and community for small business owners.

I currently have a lovely group of women signed up to the course, and they’ll be testing the new material next month, which has a theme of Freshening Up. (D’uh!)

Here are some of the questions I’ll be asking the group:

  • What’s the metaphorical lick of paint for your business?
  • What would bring a breath of fresh air to your business?
  • What can we weed out to make room for fresh growth?
  • What would “fresh” feel like for you over the next four weeks?
  • How can you bring yourself a symbolic bunch of daffodils?
  • If you tuned up by 10%, what would be different?
  • How could you get just a little closer to the business (person, life) that’s so clear in your mind and heart?

I’m not advertising the new version of this course right now – just experimenting with the new look and the new content. But just in case you fancy joining before it officially changes over (and the price goes up), you can sign up here and spend March freshening up your business with us.

optin-cup

Enter The Forge

Life's too damn short to chase someone else's definition of success. I'm here to give you the courage and tools to forge your own path.