A sneak peek from my new course

jhydegraphicSometimes, when there’s something you’re excited about, it can feel like you just go on and on about it – you can’t talk about it enough!

That’s how I feel about Progress not perfection, my upcoming supportive email programme.

Having run several e-courses in my previous life at notonthehighstreet.com, I knew I’d enjoy getting into my first independent course. But I didn’t realise I’d get so excited about delivering something that I know is going to help people during the busiest weeks of the year!

Because it’s a bit different, I wanted to give you a little sneak peek of what you can expect. The programme is very low-maintenance, with three emails pinging in a week, for you to take what you need (and definitely leave the rest!). There are fun playlists as well as practical coping tips. Plus registrants can get in touch for meltdown support (if needed). You can also opt in to getting my care packages in the post (weekly!) for extra fun and nice stuff.

If that already sounds wonderful, click here to sign up.

For a bit more detail on what you can expect, read on for a sample email that I’ll be sending out in week 1:

 

The theme for week 1 is productivity.

Being productive isn’t necessarily about doing as many things as possible in the shortest amount of time. It’s about focusing your energy on the most important things, staying focused on what’s possible and achievable, and delivering on your priorities.

For small businesses and especially creative people, productivity can feel elusive. It can also feel oppressive – that voice that says “you’re not doing enough” and “I can’t believe you’ve only made 150 of those, you said you were going to make 200”.

That’s the perfectionist and the critic all rolled into one!

So this week, I want to focus on some practices that will help you to be (and feel) more productive now and over the coming months.

What does good look like?

Start by identifying some clear, achievable guidelines for your work and priorities this week. This is lesson one in progress, not perfection – we want to find things that will feel like good achievements, not perfect or exhaustive or over-worked.

You might set yourself minimum targets for each day, giving yourself a clear cut-off. Then add on the “would be nice” and “if I’m feeling extra energetic” options.

For example, as a minimum each day, you want to respond to customer enquiries and get orders out that are due that day. It’d be nice if you could also schedule some social media posts and get a head start on tomorrow’s orders. If you’re feeling extra energetic, you’ll write next week’s email newsletter.

What tools do you need?

Productivity requires planning and support. If you simply try to work as hard as you can for as long as you can, you’ll burn out. A crucial activity for this week is to get yourself some tools and support in place to make sure you’re at optimum performance levels.

What can you delegate to someone else or find a tool for that will enable you to focus on the crucial things? Can someone else be in charge of cooking dinner? Is there a more effective system for your emails that means you don’t waste time reading non-urgent stuff?

There are simple things that allow you to delve into making, doing, and managing: having enough mugs so that you don’t have to wash up.

Set up a morning and evening routine

Routines aren’t just for kids! It can be incredibly reassuring to have things you do regularly in the morning and evening to ensure you’re checking all the essentials and making it easier for yourself to be productive.

A sample morning routine:

  • Wake at a reasonable hour, shower, and dress comfortably (and warmly)
  • Make tea, coffee and/or breakfast – nourishing yourself is the first step
  • Get the lights on, set up some fun or calming music
  • Go through the list of orders to dispatch today
  • Accept new orders and prioritise them
  • Assign tasks to staff
  • Check emails
  • Write your to do list with “minimum”, “would be nice” and “energetic” filters

And here are some ideas for an end-of-day routine:

  • Clear your inbox, filing away everything that’s dealt with, and leaving anything that needs picking up in the morning
  • Do a stock check or set a reminder to check in the morning
  • Clear your packing areas, desk and workspace – when you arrive back in the morning, you want to see a space that’s ready for action, not in need of a tidy up. Do something that your future self with thank you for!
  • Write yourself (or your team) any reminders so that they’re not looming over you while you’re trying to sleep – it’ll all still be there in the morning
  • When you’re finished, finish. Don’t faff around for another 20 minutes. Light a candle, start cooking dinner – find something that indicates to you that you’re now in evening mode.

You might also want to add in a routine for lunchtime, to give yourself even a tiny break. Whatever works for you! Remember: it’s about making things better, not making them perfect.

Sign up now

If you’re excited by this little sample, get over here and sign up! If you have any questions, get in touch. I’m very happy to answer anything you might be wondering!

Jx

Here's the thing: Human error

pnpphotophEvery Friday I post a “here’s the thing” blog. “Here’s the thing” is something my mum (and many other wise people) like to say when they’re about to make a good point. Hopefully these posts are also good points.

My name is Jenny and I’m a recovering perfectionist.

It’s really, really tough being both creative and leaning towards perfection. You get frustrated at the first hurdle. As soon as you can’t do something, you get frustrated that it doesn’t look how it did in your head.

A tough blow.

When you have perfectionistic tendencies, you gravitate towards doing stuff that satisfies your inner critic. For me, that meant proof-reading and spreadsheets and double-checking everything. I did a LOT of that. In my work in publishing. At notonthehighstreet.com. In my own life. For several years.

I tipped myself out of balance. All that proofing and trying to make it seem like a human didn’t write it – that it was processed as if automated by a computer – all of that was exhausting. It squashed my genuine need to create and be real.

Don’t get me wrong, I still proof stuff, double-check it and work in spreadsheets (where computers check my maths and formulas). I still love that. It’s important to high quality work.

But here’s the thing:

I want human error. I want human contact. We can’t remove it. Or at least, I don’t want to. From the food I eat to the stuff I use every day to the jewellery I love – I want to honour that another human (or group of humans, series of humans) helped to get it to me. Yes, machines can be handy and efficient. But I want humans, too.

So I want human error. If that personalisation in my carefully chosen piece of jewellery is hand-stamped, I want to see the wibbles and wobbles. If the pie from the farmers’ market has a wonky crust, I’m cool with that. If someone has stretched to the end of their limits to create something that’s almost-perfect, I really appreciate that.

That’s the perfectly-imperfect I’m after: it’s real, it’s authentic, it’s sustainable.

Jx

PS If you’re also a recovering perfectionist (or even not quite recovering) and you’re heading into Christmas with a big old worry about it being completely perfect and amazing, take a look at Progress not perfection – my new ecourse that kicks off later this month.

Here's the thing: Holding your nerve

hold your nerveEvery Friday I post a “here’s the thing” blog. “Here’s the thing” is something my mum (and many other wise people) like to say when they’re about to make a good point. Hopefully these posts are also good points.

It’s official less than three months (less than 90 days!) until the Big Day. The upcoming days and nights are likely to be the biggest you’ll see all year. They have the potential to launch you into a different level of business. They could change your destiny. They’re the days that have the biggest risk and biggest reward.

Right now, today, this week, and for about the next month, is a crunch point. It’s like the calm before the storm, and it can be incredibly unnerving.

You’ve spent all your cash on stock. You need to order more stock, if you’re going to have enough. But you worry that those forecasts you’ve worked on, or your hopes and dreams, are too big. The orders aren’t really going to match it. The stock you’re ordering – twice, thrice, or more times what you normally order – is still going to be here in six months to a year, because it isn’t really going to sell.

You’ve found staff, you’ve committed to paying staff, but soon they’re going to have done all the prep they can possibly do, and then they’re going to be sat around, costing you money, with tumbleweeds all around waiting for the orders to roll in.

These are the conversations I’ve had with clients this week, and things I’ve seen and heard over the past six years. Maybe you’re not quite there yet, maybe you have enough *stuff* to do before you get to this point. Come back next week, or the week after. Because you’ll feel it. That scary tipping point of commitment before you can be sure it’ll pay off.

This moment, right now, is kind of an act of faith. That you’ve created products, services, websites, product pages that are going to draw people in and generate sales. That you’ve invested in the “right” things.

It’s a moment where doubt creeps in, and fear can grab a nasty hold.

Let’s do a little sense check to calm the doubt and fear:

  • Do you have a brand that customers have connected with, even a little bit, over the past months/years?
  • Are your products the best you have to offer? Not perfect, but good, interesting, different?
  • Have you shown them off as best you can? Clear photos, thorough and interesting product descriptions?
  • Have you got yourself a little marketing plan? Newsletters to your subscribers, features in press or online, social media plans?
  • Do the numbers make some kind of sense? Do you have forecasts that allow you to re-think as we get through the next couple of months?
  • Have you been clear with staff that you might need more from them if it gets busy? You don’t have to get them in at maximum capacity straight away.

Now, when you read through that list, I want you think about the perfectly imperfect, the progress not perfection attitude. Your products and photos may have flaws. If you’ve done everything else, and there’s still a photography niggle, then have another go. But if you go into a fear-based flurry to organise a reshoot of everything in your shop, please pause. Prioritise.

So here’s the thing:

The key distinction you need to make at this point is the difference between paranoia, fear, doubt and legitimate tasks to complete, improvements to make. And that requires you to tune into what the reality of the task is. So deep breath, make a list, review the list.

(And if you need a second opinion, email me.)

It’s about holding your nerve. Believing you’ve done your best, checking you’ve covered all bases. Committing to yourself, to your products, to your customers.

It’s not easy to do it all by yourself. I know! If this post resonates, I can assure you: you’re not alone.

And it feels a little bit weird to be offering something up when I know cash flow can be a little tight, but this time next month, I’ll be starting the journey of sending out three emails a week to my lovely Progress not perfection people. These emails, this course, is a whole load of reassuring, practical, supportive advice and reminders. It won’t break the bank (promise!) but it will give you something to lean on when things are busy.

Pop over here to read about the full course and sign up. I’m even offering the option to get a weekly care package of nice stuff in the post. I’m so excited about this course, and about supporting you during the busiest weeks of the year.

And if you have any questions, just ask!

Jx

 

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Notes of Encouragement

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